Delivery Status

View the delivery status of each message you send. Delivery Status is visible for both Campaigns and Transactional Messages.

Note: Delivery Status and SMTP logs are available for 15 days. 

Delivery Status

There are 5 statuses: Pending, Delivered, Deferred, Undelivered, and Expired: 

	This means that the message has not yet been sent or the log is not yet available.
	The message was successfully accepted by the receiving server.
	JangoMail has attempted to send the email, but for one reason or another we are not able to deliver it at this time. We will retry up to 5 times before marking the message as undelivered.
	This means that we were not able to successfully deliver the email to the server. This could be due to a bounce, block, or even too many deferrals.
	This means that we no longer have the delivery status for this email. We only keep the delivery statuses (and SMTP logs) for 15 days.

How to View Statuses:

Broadcast Campaigns

• Navigate to Reports
• Click on Open Campaign Dashboard
• Click on the Recipient count for the message you wish to view. 
• Scroll through your Recipients to view Status:

Transactional Messages

• Navigate to Reports. 
• Click on Open Transactional Dashboard.
• Scroll through your transactions to view Status: