Why is my account sending disabled?

You may see the following message displayed in your account:

This message may be displayed for one of the following reasons:

• You just signed up for an account and the account verification link hasn't been clicked
• You have a free trial account that is being reviewed
• JangoMail hasn't received payment for your account renewal or other billing charge
• You may have received instructions that your account requires SPF records and DKIM records be set up 

How can this be resolved?

If you've gone through the list above and ensured these items are not the issue, you may contact our Support Team to assist you in resolving this.