Attachments may not be an enabled feature for your account. Please review the following info and contact Support if you have any questions.
Want to send an attachment with your email campaign? The first step to sending an attachment is reviewing if an attachment is actually what you need. There are five basic factors to take into consideration:
- Comfort. Email senders and recipients are generally familiar with attachments on messages.
- Deliverability/Security. Many email servers reject messages with attachments, especially large attachments.
- Message size. An email message with an attachment will likely be significantly larger than HTML email. Most email administrators limit both the size of messages their servers will accept and place an overall limit on the size of each user account’s stored messages.
- Cost. JangoMail pricing is based on 100 KB per email. Additional data transfer is $10 per 1 GB extra you need each month. For the $65/month service level (allowing you to send up to 10,000 emails), that means we include 1 GB of total data transfer.
- Simplicity. It is easier and more efficient to click on a link to a file than it is to save an attachment and open it for viewing. This is especially true for recipients who are not as technically savvy or who are using email clients like AOL that may make working with attachments more difficult.
How big is my email?
Your email size has 3 components: the HTML/plain text email itself, the attachment, and the message headers that are added by the server so the email can be routed to its destination. You can see how large your email will be by sending a test to yourself, including the attachment. The received size of your email, in your Inbox, will include all 3 components. Multiply this by the number of emails you will be sending to calculate your total data transfer required.
Alternatives to sending attachments
Instead of adding attachments to your email, you may want to consider an alternative. You can upload the file to a website folder, and then include a link to the file in your email. You would, of course, compose your message to draw attention to the linked file.
To save the file, you have two options:
- You can save the file to a folder on your own website. All you will need to know is the full URL (file path) of the file so that you can create the link to it in your message.
- If you have a PDF (Adobe) or SWF (Flash) file that is 100 MB or smaller in file size, you may also use the JangoMail Files Manager to upload your file to the JangoMail Files Server. You may then use its URL in a link as well.
When you use this option, you will not incur any additional data transfer costs, as you may with an attachment. Additionally, if you are utilizing our Click Tracking feature, your reporting will display how many recipients clicked on the link to the file and will “drill down” to even show which addresses have clicked the link.
How to Send Attachments
- To send an attachment, while editing a campaign: Drag and drop your File anywhere on the page outside of the message editor box.
- Once uploaded, your file will be listed underneath the Subject box
- You can attach up to 20 files to a single email campaign.
- Sending attachments significantly increases data usage and may cause Data Overage Charges billed to your account.
Send Personalized Attachments
JangoMail's personalization allows for the ability to send personalized attachments. where the attachment file name corresponds to a field associated with the email recipient. For example, you can use this feature to attach PDFs in the format of %%LastName%%.pdf, where each recipient is sent a PDF based on their last name. To learn more about sending personalized attachments, go here.