For users with a large amount of files to upload to your JangoMail account, we allow customers to use their favorite FTP client to upload files in bulk.
Connect to FTP:
- Point your FTP client to ftp://client.jangomail.com/ or connect via secure FTPS by using ftps://client.jangomail.com/ on port 990. For non-secure, use ftp://client.jangomail.com and port 21.
- Use your primary JangoMail username and password for login credentials.
- We do not support Passive FTP.
Once connected, you'll see a set of folders for your account. Here's a breakdown of what each one is for:
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Folder Name
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Purpose
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|---|---|
| Attachments | Storing files that will be used when adding attachments via API or using our personalized attachment feature. |
| GroupImportsAPI | Used for importing lists via our API. If you have more questions about this, contact our support team. |
| GroupImportsAutoFTP |
Used for importing lists via FTP. If you drop a properly formatted CSV file in this folder, it will be processed and imported into your account. The name of the list will be based on the name of the file, but non-alphanumeric characters will be removed. |
| HTMLTemplates | Used to store your own HTML templates. If you have your own templates saved as .html files, you can upload them here and access them on our website. |
| Images |
Used to store images that you want to use with your campaigns. This is the same as what shows up when you click Files in our web interface. Please note that while you can create folders via FTP, images won't appear properly in Files if they're inside a folder. |
FTP Client Examples
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FTP Client
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Configuration Screenshot
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Supported Platform
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OSX |
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OSX, Windows |
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OSX, Windows, Linux
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| Find more information below! |
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